Most Asked Questions

Some of the more common questions seen in the UTM Support Discord server - Updated on 1/28/2023

After I install Kali, it won't boot! What's wrong?

See conath's workaround here: https://github.com/utmapp/UTM/issues/2607#issuecomment-863023800

Why do I get an EFI Shell when booting Windows 10?

This is happens because the user may forget to capture the inputs and press any key inside the VM before the timer runs out. When the timer does run out, the EFI looks for the next available boot option which in this case is the internal EFI Shell. This is easy to fix though, just do the following at the EFI shell:

  1. Make sure the top of the screen says UEFI Interactive Shell and EDK II.

  2. Type in FS0: and hit enter

  3. Type in EFI\BOOT\BOOTx64.efi and hit enter. If this is ARM Windows, type EFI\BOOT\BOOTAA64.efi instead.

  4. Quickly press any key to actually boot Windows

Is USB passthrough supported?

Yes, but only on Macs and jailbroken iOS. Make sure you are using the latest version and you should be good to go. Some USB devices might not work. Please report any bugs to the GitHub Issues.

Can I store and/or run VMs from an external drive?

This is possible on the macOS version only.

Why is there no Internet access in my VM?

Try setting the DNS to 1.1.1.1 or for some VMs (Like the prebuilt Debian ARM VM) you can try this:

sudo nano /etc/resolv.conf Then change it to only say nameserver 1.1.1.1

Can I drag and drop files into or out of my VM?

This is currently not possible. To share files you will need to install the SPICE WebDAV daemon inside your VM for UTM's shared folders functionality to work.

Last updated